LIVPUR Collective Ambassador Program Agreement

LIVPUR LLC AMBASSADOR PROGRAM TERMS & CONDITIONS

IMPORTANT: This agreement contains a binding arbitration clause and class action waiver. Please read carefully before joining the program.

This Ambassador Program Agreement ("Agreement") is between you ("Ambassador" or "you") and LIVPUR LLC ("Company," "we," or "us") and governs your participation in the LIVPUR LLC Ambassador Program ("Program").

By applying to the Program, you agree to these terms.

1. Program Overview

What You Do: Promote our products to your network using your unique referral code or affiliate link.

What You Get: Earn commissions on qualifying purchases made through your referrals.

Relationship: You're an independent contractor, not an employee. You cannot make commitments on our behalf.

2. Eligibility & Requirements

To participate, you must:

Be at least 18 years old
Have a Tremendous account for commission payments (if receiving cash payouts)
Follow FTC disclosure requirements (see Section 3)
Keep your account information current, including payment details
Follow all program rules and applicable laws

Important Email Notice: Program notifications will be sent from Buzzbassador at noreply@buzzbassadorapp.com or noreply@app.buzzbassadorapp.com, as well as from marketing@livpur.com. You must whitelist these email addresses to ensure you receive important updates about your account, commissions, and program changes. Emails sent to spam/junk are still considered delivered, and you're responsible for any missed communications.

You can update your information by emailing us at marketing@livpur.com or accessing your Buzzbassador portal at https://buzzbassadorapp.com/member-login

For help and FAQs, visit: https://help.buzzbassador.com/en/collections/14145948-resources-for-ambassadors

3. FTC Disclosure Requirements

The FTC requires you to clearly disclose your relationship with us. You must:

For Social Media Posts:

Include “Required Disclosure" (e.g., #LIVPURpartner, #sponsored, #ad) in a clear and conspicuous way
Place disclosures where they can't be missed (not buried in hashtags)
Make disclosures in the same language as your post
Include disclosures in videos/stories, not just descriptions

For In-Person/Direct Referrals:

Verbally disclose that you earn commissions when sharing with friends/family
Be honest about your experience with our products
Never make false or misleading claims

Remember: "Clear and conspicuous" means your audience should easily notice and understand that you have a financial relationship with us.

4. How to Promote

You have two ways to track referrals:

1. Affiliate Link (Recommended):

Your personalized link automatically applies your discount* and tracks the sale
Works even if the discount code isn't used at checkout
Most reliable tracking method - protects against missed commissions
Best for: Bio links, posts, stories, emails, swipe-ups

2. Referral Code:

Your unique code that customers enter at checkout for their discount*
Great for casual conversations, DMs, or verbal sharing
May not track if: sitewide sales override it, browser extensions (like Honey) inject different codes, or other promotions take precedence

*Customer discount percentage subject to change per Section 8

Important: Both methods earn you commission, but we strongly recommend using your affiliate link whenever possible. Your link acts as a backup to ensure you get credit even if your discount code doesn't get applied at checkout. This helps prevent missed commissions from technical issues or competing promotions.

Where You Can Promote:

Social media profiles and content
Personal blog or website
In-person to friends, family, and network
Direct messages to people you know
Email to your personal contacts

As long as someone genuinely finds our brand through your personal efforts and uses your code or link, you'll earn commission. This includes word-of-mouth referrals!

5. Program Rules

Do:

Share authentically with people in your genuine network
Be honest about your experience with our products
Respect other ambassadors
Track your referrals properly using your code or link

Don't:

Use your own code or link to place personal orders
Post your code on LIVPUR's social media pages
Submit your code to coupon/deal sites (RetailMeNot, Honey, SimplyCodes, Rakuten, CouponCabin, Slickdeals, etc.)*
Mass-distribute your code to strangers or bulk lists
Run paid ads without our written permission (includes Google Ads, Facebook Ads, Instagram Ads, TikTok Ads, etc.)
Misrepresent your relationship with us
Sell products at events without written permission

*Note on Coupon Site Leaks: We regularly monitor coupon sites for leaked codes. If your code is found on these sites, we'll immediately replace it with a new code and delete the leaked one. This protects you from unauthorized use of your code and ensures accurate commission tracking. Your affiliate link remains unchanged, and your new code will appear in your Buzzbassador dashboard.

6. Commissions

Rate: 10% of net sales (after discounts, taxes, shipping)* *Commission rates subject to change per Section 8

Qualifying Purchases:

Customer uses your code at checkout OR clicks your affiliate link
Payment is successfully processed
Order is not cancelled/returned
Sale can be from online or in-person referrals you made

Processing Period:

Commissions enter a 30-day processing period after the sale
This protects against returns and refunds
Your commission becomes payable only after this period ends
Once processing is complete, payouts are sent on the 1st and 15th of each month

Payment:

Paid monthly in U.S dollars
Payment method: Cash via Tremendous OR store credit (at our discretion)
If paid in store credit, learn how to redeem at: https://help.buzzbassador.com/en/articles/11869655-members-how-to-redeem-store-credit-payouts
Commissions are paid approximately 1st and 15th of each month
Only commissions that have completed their processing period are included
You're responsible for payment processor fees and taxes

Payment Method Requirements: For cash payouts, you must maintain accurate and valid payment information in your Buzzbassador account. If we cannot pay your commissions due to incorrect, outdated, or missing payment details, we'll attempt to notify you. However, if you fail to update your payment method within 90 days of earned commissions becoming payable, those commissions may be considered forfeited. We're not responsible for payments sent to incorrect accounts due to your error.

Forfeiture for Violations: Commissions will be automatically forfeited and declined if they result from any fraudulent or prohibited activity, including but not limited to:

Sales generated from codes leaked to coupon sites
Self-referrals (using your own code for personal purchases)
Any violation of these terms We reserve the right to withhold all pending commissions if fraudulent activity is suspected or confirmed.

Tracking Your Earnings: The "My Earnings" page in your Buzzbassador portal shows only your paid transaction history. You won't see:

Commissions still in the processing period
Commissions that are due but not yet paid
Any pending or upcoming payouts will only appear after you've actually received the payment. Contact us if you have questions about pending commissions.

Exclusions: No commission on:

Orders you place using your own code or link (self-referrals)*
Orders after your termination
Cancelled/returned orders
Purchases from unauthorized paid advertising
Purchases from codes leaked to coupon sites*
Improperly tracked orders

*These violations may also result in forfeiture of all pending commissions

7. Campaigns

What are Campaigns? We may invite you to participate in special Campaigns with specific goals and rewards beyond your regular commissions.

Campaign Invitations:

We choose which ambassadors to invite at our sole discretion
Not all ambassadors will be invited to every Campaign
If invited, participation is optional - you choose whether to participate
Invitations sent via email from noreply@app.buzzbassadorapp.com or noreply@buzzbassadorapp.com

Campaign Types:

Sales Goals: Reach a certain sales amount or number of referrals (for all products or specific products)
Social Media Goals: Post specific content on designated platforms

Campaign Details:

Each Campaign has a start date and either an end date or is open-ended
Fixed end date: Only activity between start and end dates counts
Open-ended: Activity counts from start date until we manually end the Campaign
Each invite includes a link to view full Campaign details, requirements, and rewards

Campaign Rewards:

Set by us and may be paid as cash or store credit
Subject to same payment rules and forfeiture conditions as regular commissions

Sales Campaign Requirements:

Your code/link must be properly used (no coupon sites, no self-orders, etc.)
May require specific products to be purchased
Progress tracked automatically - no submission needed

Social Media Campaign Requirements:

Must post on specified platform (Instagram, TikTok, Facebook, or YouTube)
Must use specified content type (story, video, post, etc.)
May require specific @mentions, #hashtags, or keywords in content/caption
Must manually submit your post via the Campaign page between start and end dates
Submit button only appears during Campaign period - missing the deadline forfeits your reward

Content Usage Rights: By submitting content for a social media Campaign, you grant us unlimited, irrevocable rights to use that content for any purpose, including but not limited to:

Marketing materials (website, email, brochures, etc.)
Our social media channels
Paid advertising
Any other promotional use This license is worldwide, royalty-free, and perpetual.

Submission & Approval:

We may reject submissions that don't meet requirements
If rejected, you'll receive feedback and can resubmit
You can resubmit after each rejection until accepted or Campaign ends
Each member can only participate once per Campaign

Important Notes:

We're not responsible for missed Campaign emails in spam/junk
We reserve the right to reject rewards for fraudulent activity
Campaign completion notifications will be sent via email

8. Important Legal Terms

Program Changes: We reserve the right to modify your referral code, commission rate, discount percentage, or any other program terms at any time and for any reason, with or without notice. This includes immediately changing your code if it's found on coupon sites or being used without authorization. We also maintain the right to remove ambassadors from the Program at our discretion (see Section 9). Commissions may be forfeited if payment methods are not properly maintained or if fraudulent activity occurs (see Section 6). Continued participation after changes constitutes acceptance.

Intellectual Property: You don't gain any rights to our trademarks, logos, or content.

Confidentiality: Keep any non-public information about the Program confidential.

Liability Limit: Our maximum liability is limited to commissions earned in the past 12 months.

Indemnification: You'll defend us from claims arising from your participation in the Program.

No Warranties: The Program is provided "as is" without warranties. We don't guarantee any specific results or earnings.

9. Term & Termination

Either party can end this agreement at any time with written notice
We may terminate immediately for violations or fraudulent activity
Earned commissions will be paid after termination (subject to our verification)

Our Right to Remove Ambassadors: We reserve the right to remove you from the Program at any time and for any reason, with or without notice, including but not limited to:

Suspected or confirmed violation of these terms
Lack of participation or engagement in the Program
Failure to respond to our communications (email, DMs, etc.)
Insufficient performance (e.g., minimal referrals, posts, or sales)
Any conduct that may harm our brand or reputation
At our sole discretion for any other reason

Upon termination, you must immediately stop using your code, links, and representing yourself as our ambassador.

10. General Terms

We may update these terms; continued participation means acceptance
This is the complete agreement between us
If any provision is invalid, the rest remains in effect
You cannot transfer this agreement without our permission

11. Contact Information

General Inquiries: marketing@livpur.com

Mailing Address:

LIVPUR LLC

157 North Commerce Way

Bethlehem, PA 18017

Last Updated: 8/26/2026

By joining the Program, you confirm that you have read, understood, and agree to these terms.

About LIVPUR

LIVPUR is an electrolyte drink mix conveniently packaged in a single-serve stick. Every LIVPUR product is developed to support the body’s natural hydration and recovery process by delivering functional benefits through purposeful formulation and exceptional taste.

LIVPUR is available online at LIVPUR.com and Amazon, as well as at select PGA Tour Superstore locations. Store inventory can vary, so we recommend calling your local store to confirm availability before visiting.

Each LIVPUR bag contains 15 individual, single-serving sticks, enough to make 15 servings of hydration. Simply mix one stick with 12-16 ounces of water. Stick weights may vary by product and flavor.

Each LIVPUR stick contains one serving of electrolyte drink mix. Simply mix one stick with 12-16 ounces of water. Stick weights may vary by product and flavor.

Each LIVPUR stick contains a powdered electrolyte drink mix. Simply tear open the stick, pour the powder into 12-16 ounces of water, and mix before drinking.

We recommend mixing one LIVPUR stick with 12–16 ounces of water. You can adjust the amount of water to customize the flavor intensity to your preference.

LIVPUR Hydrate can be used before, during, or after physical activity, or whenever you want to add electrolytes to your hydration routine.

LIVPUR is Made to Hydrate Every Body. Movement makes us all athletes, whether you’re chasing kids, taking your daily walk, grinding through a workout, or competing at a professional level. We recommend speaking with your healthcare professional if you have questions about whether LIVPUR is right for you.

NSF Certified for Sport® is an independent third-party certification program that helps verify that certified sports supplements have been tested for substances prohibited in sport and that what is listed on the product label is present. The certification is designed to help athletes and other consumers make more informed choices about sports supplements.

Yes. LIVPUR is gluten-free and made without gluten-containing ingredients.

Yes, LIVPUR is vegan and contains no animal derived ingredients.

Yes. LIVPUR is made without dairy ingredients.

Yes. LIVPUR is made without soy ingredients

Yes. LIVPUR is Certified Non-GMO, meaning our products are made with ingredients that meet established Non-GMO standards.

Store LIVPUR in a cool, dry place away from direct sunlight and excessive heat or moisture. Keep the individual sticks and pouch sealed until you're ready to use them.

LIVPUR Hydrate

LIVPUR Hydrate is an electrolyte powdered drink mix designed to support hydration before, during, or after physical activity, as well as everyday hydration. Each single-serving stick combines electrolytes, amino acids, and glucose in a convenient powder that you mix with 12–16 ounces of water.

LIVPUR Hydrate contains 5 electrolytes per serving. Electrolytes help support normal fluid balance by replenishing sweat lost and restoring hydration.

LIVPUR Hydrate contains sodium, potassium, magnesium, calcium, and phosphorus. The formula combines these electrolytes with 10 amino acids and 3g glucose to create TRANSPORT3™, our 3-part hydration system that helps support hydration, performance, and recovery. Helping your body absorb and hydrate faster.

LIVPUR Hydrate contains 280 mg of sodium per serving. Sodium is an important electrolyte that helps support normal fluid balance by drawing fluid into your bloodstream while also helping your body hold onto it.

LIVPUR Hydrate contains 10 amino acids per serving. The amino acids are part of TRANSPORT3™, our 3-part hydration system that helps support hydration, performance, and recovery. Helping your body absorb and hydrate faster.

LIVPUR Hydrate contains 10 amino acids: glycine, L-leucine, L-lysine, L-phenylalanine, L-threonine, L-isoleucine, L-valine, L-tryptophan, L-histidine, and L-methionine. These amino acids are included in the formula to support muscle recovery.

Yes. LIVPUR Hydrate contains 3 grams of glucose (aka sugar) per serving. Glucose is sodium’s partner. Your body absorbs them together & water follows. Without a bit of glucose, absorption is less effective. Glucose, together with electrolytes and amino acids, make up TRANSPORT3™, our 3-part hydration system that helps support hydration, performance, and recovery. Helping your body absorb and hydrate faster.

No. LIVPUR Hydrate does not contain cane sugar or added cane sugar. Instead, LIVPUR contains glucose, a simple carbohydrate that helps provide a source of energy and supports the absorption of electrolytes during hydration.

No. LIVPUR Hydrate is caffeine-free. It is formulated with electrolytes, amino acids, and glucose to support hydration without adding caffeine. LIVPUR is developing a new energy focused product that will contain caffeine, with launch details to be announced.

Yes. LIVPUR Hydrate contains cluster dextrin, a fast acting carbohydrate that provides a source of energy during activity and supports sustained performance and endurance.

LIVPUR Hydrate is currently available in six flavors: Blue Raspberry, Cool Lime, Peach Mango, Cool Cherry, Orange Splash, and Fruit Punch. Each flavor is available in a 15-stick bag, with each stick providing one serving of LIVPUR Hydrate.

Yes. LIVPUR Hydrate can be used before a workout to help you hydrate before physical activity. Starting exercise well hydrated is an important part of a good hydration strategy, particularly for longer or more intense activity

Yes. LIVPUR Hydrate can be consumed during a workout to help replace fluids and electrolytes lost through sweating. It can be especially useful during longer workouts, intense activity, or exercise in hot conditions when fluid and electrolyte losses are greater.

Yes. LIVPUR Hydrate can be used after a workout to help replenish fluids and electrolytes lost during exercise. Post-workout hydration is particularly important after activities that result in significant sweating or fluid loss.

Yes. LIVPUR Hydrate is designed for everyday hydration and can be incorporated into the daily hydration routine of healthy adults. One serving per day is a typical recommendation, although individual hydration and electrolyte needs vary based on factors such as activity level, sweating, and environment

LIVPUR Hydrate contains 5 electrolytes, 10 amino acids, and 3g glucose, which together make up TRANSPORT3™, our 3-part hydration system designed to support hydration, performance, and recovery by helping your body absorb and hydrate faster. It also includes our formula of branched-chain amino acids (BCAAs): Leucine, Isoleucine, and Valine, which help to reduce fatigue and support muscle recovery.

Yes, select LIVPUR Hydrate flavors are NSF Certified for Sport®. The currently certified Hydrate flavors are Blue Raspberry, Cool Lime, and Peach Mango. NSF Certified for Sport® is an independent third-party certification program designed to help athletes identify products that have been tested for prohibited substances and verified for label accuracy.

Yes. LIVPUR Hydrate is formulated for athletes and active adults who need to replenish fluids and electrolytes during physical activity. Each serving combines electrolytes, amino acids, and glucose in a convenient single-serving drink mix. Select LIVPUR Hydrate flavors are also NSF Certified for Sport®, providing additional assurance for athletes who need supplements tested for prohibited substances.

Electrolyte Powders

Water is sufficient for many everyday hydration needs, but electrolyte products such as LIVPUR can be useful when you lose significant amounts of fluid and electrolytes through sweating or when your hydration needs are elevated. Athletes and people who exercise or spend time in hot environments may find electrolyte drinks particularly useful.

Electrolyte powders provide minerals such as sodium, potassium, and magnesium, which are electrolytes that support normal fluid balance and other functions in the body. They can be a convenient way to add electrolytes to water, particularly during exercise, sweating, travel, or other situations when hydration needs are increased.

For LIVPUR specifically, Hydrate combines 5 electrolytes, 10 amino acids, and 3g of glucose per serving.

Water is an essential part of staying hydrated, but electrolyte powders like LIVPUR can help your body hydrate faster than water alone. LIVPUR’s combination of electrolytes and glucose work with the body's natural sodium-glucose transport system to support efficient fluid absorption. It can be especially beneficial when your body needs to replace electrolytes in addition to fluids, such as during exercise, heavy sweating, hot weather, or other situations that increase hydration needs.

Yes. Staying properly hydrated can help support normal energy levels, while electrolytes help maintain fluid balance during periods of increased fluid loss. Electrolyte powders like LIVPUR Hydrate, that contain carbohydrates such as glucose and cluster dextrin, can provide a source of energy during physical activity.

Many healthy adults can incorporate electrolyte drinks into their daily hydration routine, but individual needs vary. LIVPUR Hydrate is designed for everyday hydration, and one serving per day is a typical use. People with specific medical conditions or dietary restrictions should consult their healthcare professional about their electrolyte needs.

An electrolyte drink can be used before, during, or after physical activity, as well as as part of an everyday hydration routine. Each serving of LIVPUR provides electrolytes, amino acids, and 3g of glucose in a convenient drink mix.

Electrolytes are important for hydration because they help regulate fluid balance in the body and support the movement of fluids between cells and tissues, while also playing an important role in normal muscle and nerve function. When you sweat, you lose both fluids and electrolytes, so replacing electrolytes by using LIVPUR can be especially important during prolonged or intense exercise, heavy sweating, or hot weather.

Hydration is the process of maintaining enough fluid in your body, while electrolytes are minerals that help regulate fluid balance and support other important functions in the body. LIVPUR’s electrolytes include sodium, potassium, magnesium, calcium, and phosphorus. Water provides the fluid your body needs for hydration, while electrolytes help your body maintain the proper balance of fluids.

Dehydration & Hydration

Common signs of dehydration include thirst, dry mouth, dark colored urine, fatigue, headache, dizziness, and decreased urination. More significant dehydration can cause confusion, rapid heartbeat, or other serious symptoms and may require medical attention.

Dehydration occurs when your body loses more fluid than you take in. Common causes include sweating from exercise or hot weather, vomiting, diarrhea, fever, and simply not drinking enough fluids.

Drinking fluids regularly throughout the day is one of the best ways to help prevent dehydration. During exercise, hot weather, or other situations that increase fluid loss, replacing electrolytes along with fluids can also be helpful.

Rehydration typically involves replacing the fluids your body has lost. Water may be sufficient for mild fluid loss, while an electrolyte drink will help replace both fluids and electrolytes when you've experienced significant sweating or other electrolyte losses.

LIVPUR Hydrate can be used to help replenish fluids and electrolytes lost through sweating and physical activity. Each serving provides electrolytes, amino acids, and glucose in a convenient drink mix.

Shipping + Return Policies

LIVPUR currently ships orders to all 50 states.

LIVPUR offers free standard shipping (3-6 business days) on orders over $50, including Subscribe + Save orders. Orders under $50 are subject to a standard shipping fee of $7.99. Additional shipping charges and transit times apply to orders shipping to Alaska and Hawaii. LIVPUR does not currently offer rush shipping.

LIVPUR processes orders M-F, typically within 24–48 hours once the order is placed. Standard shipping generally takes 3–7 business days after an order is shipped. Orders placed on weekends or U.S. holidays are processed on the next business day.

If your order has not yet been processed for shipping, LIVPUR will do its best to accommodate changes. Contact info@livpur.com as soon as possible after placing your order. Once an order has been processed or shipped, changes may no longer be possible.

Because LIVPUR products are consumable goods, physical product returns are not accepted. If you experience an issue with your order, contact info@livpur.com within 30 days of purchase and provide your order number or valid receipt. See LIVPUR's full Return Policy for additional information.

Subscriptions

LIVPUR’s Subscribe & Save program makes it easy to keep your favorite flavors on hand while saving 10% on every subscription order. Simply choose the flavors and delivery frequency that work best for you, and your order will be automatically delivered on your schedule. You can manage your subscription at any time, including changing your delivery frequency, updating flavors or quantities, skipping an order, or canceling your subscription, by logging into your LIVPUR Account.

Subscribe & Save customers receive 10% off every subscription order, with their discount automatically applied to each eligible recurring order.

Yes. You can manage your subscription through your LIVPUR Account, including changing your delivery schedule or skipping an upcoming order.

Yes. You can cancel your subscription at any time through your LIVPUR Account. We recommend making changes before your next scheduled order is processed.

Log in to your LIVPUR Account to view and manage your subscription. You can update your delivery schedule, skip an order, make changes to your subscription, or cancel.

LIVPUR’s Bundle & Save program makes it easy to stock up on your favorite flavors while saving up to 25%*. Build your own bundle by mixing and matching your favorite flavors. Savings are automatically applied based on the products and quantities you select, so the more you bundle, the more you save.

*Maximum savings of 25% based on purchase of a 3-pack subscription plan. Savings may vary for other plans.

General Inquiries

LIVPUR Hydrate is getting a fresh new look! We’re in the process of transitioning to updated packaging, so you may see our new look alongside our previous packaging during the transition.

No. The formula you know and love has not changed. You’re still getting the same LIVPUR Hydrate formula, ingredients, and great-tasting hydration.

As we’re transitioning to the new packaging, some flavors may move into the new packaging before others. As a result, you may receive a combination of old and new packaging in the same order. Rest assured, the product inside is the same.

LIVPUR is based in Bethlehem, PA.

The LIVPUR Customer Service team is happy to help with questions about your order, products, subscriptions, or anything else. You can reach us at info@livpur.com.

The LIVPUR Customer Service team is available Monday–Friday. Messages received on weekends and holidays will be answered on the next business day.

To help us assist you as quickly as possible, please include your name, order number (if applicable), and a brief description of your question or concern. Photos are helpful when reporting damaged or incorrect products.

Yes. Businesses interested in purchasing LIVPUR at wholesale can contact wholesale@livpur.com for information about wholesale opportunities and pricing.

We’re always looking for great people, brands, organizations, and opportunities to partner with. If you’re interested in collaborating with LIVPUR on content, events, sponsorships, or other marketing opportunities, reach out to us at marketing@livpur.com.