Frequently Asked Questions

About LIVPUR

LIVPUR is an electrolyte drink mix conveniently packaged in a single-serve stick. Every LIVPUR product is developed to support the body’s natural hydration and recovery process by delivering functional benefits through purposeful formulation and exceptional taste.

LIVPUR is available online at LIVPUR.com and Amazon, select PGA Tour Superstore locations, and Target stores nationwide. Store inventory can vary, so we recommend calling your local store to confirm availability before visiting.

Each LIVPUR bag contains 15 individual, single-serving sticks, enough to make 15 servings of hydration. Simply mix one stick with 12-16 ounces of water. Stick weights may vary by product and flavor.

Each LIVPUR stick contains one serving of electrolyte drink mix. Simply mix one stick with 12-16 ounces of water. Stick weights may vary by product and flavor.

Each LIVPUR stick contains a powdered electrolyte drink mix. Simply tear open the stick, pour the powder into 12-16 ounces of water, and mix before drinking.

We recommend mixing one LIVPUR stick with 12–16 ounces of water. You can adjust the amount of water to customize the flavor intensity to your preference.

LIVPUR Hydrate can be used before, during, or after physical activity, or whenever you want to add electrolytes to your hydration routine.

LIVPUR is Made to Hydrate Every Body. Movement makes us all athletes, whether you’re chasing kids, taking your daily walk, grinding through a workout, or competing at a professional level. We recommend speaking with your healthcare professional if you have questions about whether LIVPUR is right for you.

NSF Certified for Sport® is an independent third-party certification program that helps verify that certified sports supplements have been tested for substances prohibited in sport and that what is listed on the product label is present. The certification is designed to help athletes and other consumers make more informed choices about sports supplements.

Yes. LIVPUR is gluten-free and made without gluten-containing ingredients.

Yes, LIVPUR is vegan and contains no animal derived ingredients.

Yes. LIVPUR is made without dairy ingredients.

Yes. LIVPUR is made without soy ingredients

Yes. LIVPUR is Certified Non-GMO, meaning our products are made with ingredients that meet established Non-GMO standards.

Store LIVPUR in a cool, dry place away from direct sunlight and excessive heat or moisture. Keep the individual sticks and pouch sealed until you're ready to use them.

LIVPUR Hydrate

LIVPUR Hydrate is an electrolyte powdered drink mix designed to support hydration before, during, or after physical activity, as well as everyday hydration. Each single-serving stick combines electrolytes, amino acids, and glucose in a convenient powder that you mix with 12–16 ounces of water.

LIVPUR Hydrate contains 5 electrolytes per serving. Electrolytes help support normal fluid balance by replenishing sweat lost and restoring hydration.

LIVPUR Hydrate contains sodium, potassium, magnesium, calcium, and phosphorus. The formula combines these electrolytes with 10 amino acids and 3g glucose to create TRANSPORT3™, our 3-part hydration system that helps support hydration, performance, and recovery. Helping your body absorb and hydrate faster.

LIVPUR Hydrate contains 280 mg of sodium per serving. Sodium is an important electrolyte that helps support normal fluid balance by drawing fluid into your bloodstream while also helping your body hold onto it.

LIVPUR Hydrate contains 10 amino acids per serving. The amino acids are part of TRANSPORT3™, our 3-part hydration system that helps support hydration, performance, and recovery. Helping your body absorb and hydrate faster.

LIVPUR Hydrate contains 10 amino acids: glycine, L-leucine, L-lysine, L-phenylalanine, L-threonine, L-isoleucine, L-valine, L-tryptophan, L-histidine, and L-methionine. These amino acids are included in the formula to support muscle recovery.

Yes. LIVPUR Hydrate contains 3 grams of glucose (aka sugar) per serving. Glucose is sodium’s partner. Your body absorbs them together & water follows. Without a bit of glucose, absorption is less effective. Glucose, together with electrolytes and amino acids, make up TRANSPORT3™, our 3-part hydration system that helps support hydration, performance, and recovery. Helping your body absorb and hydrate faster.

No. LIVPUR Hydrate does not contain cane sugar or added cane sugar. Instead, LIVPUR contains glucose, a simple carbohydrate that helps provide a source of energy and supports the absorption of electrolytes during hydration.

No. LIVPUR Hydrate is caffeine-free. It is formulated with electrolytes, amino acids, and glucose to support hydration without adding caffeine. LIVPUR is developing a new energy focused product that will contain caffeine, with launch details to be announced.

Yes. LIVPUR Hydrate contains cluster dextrin, a fast acting carbohydrate that provides a source of energy during activity and supports sustained performance and endurance.

LIVPUR Hydrate is currently available in six flavors: Blue Raspberry, Cool Lime, Peach Mango, Cool Cherry, Orange Splash, and Fruit Punch. Each flavor is available in a 15-stick bag, with each stick providing one serving of LIVPUR Hydrate.

Yes. LIVPUR Hydrate can be used before a workout to help you hydrate before physical activity. Starting exercise well hydrated is an important part of a good hydration strategy, particularly for longer or more intense activity

Yes. LIVPUR Hydrate can be consumed during a workout to help replace fluids and electrolytes lost through sweating. It can be especially useful during longer workouts, intense activity, or exercise in hot conditions when fluid and electrolyte losses are greater.

Yes. LIVPUR Hydrate can be used after a workout to help replenish fluids and electrolytes lost during exercise. Post-workout hydration is particularly important after activities that result in significant sweating or fluid loss.

Yes. LIVPUR Hydrate is designed for everyday hydration and can be incorporated into the daily hydration routine of healthy adults. One serving per day is a typical recommendation, although individual hydration and electrolyte needs vary based on factors such as activity level, sweating, and environment

LIVPUR Hydrate contains 5 electrolytes, 10 amino acids, and 3g glucose, which together make up TRANSPORT3™, our 3-part hydration system designed to support hydration, performance, and recovery by helping your body absorb and hydrate faster. It also includes our formula of branched-chain amino acids (BCAAs): Leucine, Isoleucine, and Valine, which help to reduce fatigue and support muscle recovery.

Yes, select LIVPUR Hydrate flavors are NSF Certified for Sport®. The currently certified Hydrate flavors are Blue Raspberry, Cool Lime, and Peach Mango. NSF Certified for Sport® is an independent third-party certification program designed to help athletes identify products that have been tested for prohibited substances and verified for label accuracy.

Yes. LIVPUR Hydrate is formulated for athletes and active adults who need to replenish fluids and electrolytes during physical activity. Each serving combines electrolytes, amino acids, and glucose in a convenient single-serving drink mix. Select LIVPUR Hydrate flavors are also NSF Certified for Sport®, providing additional assurance for athletes who need supplements tested for prohibited substances.

Electrolyte Powders

Water is sufficient for many everyday hydration needs, but electrolyte products such as LIVPUR can be useful when you lose significant amounts of fluid and electrolytes through sweating or when your hydration needs are elevated. Athletes and people who exercise or spend time in hot environments may find electrolyte drinks particularly useful.

Electrolyte powders provide minerals such as sodium, potassium, and magnesium, which are electrolytes that support normal fluid balance and other functions in the body. They can be a convenient way to add electrolytes to water, particularly during exercise, sweating, travel, or other situations when hydration needs are increased.

For LIVPUR specifically, Hydrate combines 5 electrolytes, 10 amino acids, and 3g of glucose per serving.

Water is an essential part of staying hydrated, but electrolyte powders like LIVPUR can help your body hydrate faster than water alone. LIVPUR’s combination of electrolytes and glucose work with the body's natural sodium-glucose transport system to support efficient fluid absorption. It can be especially beneficial when your body needs to replace electrolytes in addition to fluids, such as during exercise, heavy sweating, hot weather, or other situations that increase hydration needs.

Yes. Staying properly hydrated can help support normal energy levels, while electrolytes help maintain fluid balance during periods of increased fluid loss. Electrolyte powders like LIVPUR Hydrate, that contain carbohydrates such as glucose and cluster dextrin, can provide a source of energy during physical activity.

Many healthy adults can incorporate electrolyte drinks into their daily hydration routine, but individual needs vary. LIVPUR Hydrate is designed for everyday hydration, and one serving per day is a typical use. People with specific medical conditions or dietary restrictions should consult their healthcare professional about their electrolyte needs.

An electrolyte drink can be used before, during, or after physical activity, as well as as part of an everyday hydration routine. Each serving of LIVPUR provides electrolytes, amino acids, and 3g of glucose in a convenient drink mix.

Electrolytes are important for hydration because they help regulate fluid balance in the body and support the movement of fluids between cells and tissues, while also playing an important role in normal muscle and nerve function. When you sweat, you lose both fluids and electrolytes, so replacing electrolytes by using LIVPUR can be especially important during prolonged or intense exercise, heavy sweating, or hot weather.

Hydration is the process of maintaining enough fluid in your body, while electrolytes are minerals that help regulate fluid balance and support other important functions in the body. LIVPUR’s electrolytes include sodium, potassium, magnesium, calcium, and phosphorus. Water provides the fluid your body needs for hydration, while electrolytes help your body maintain the proper balance of fluids.

Dehydration & Hydration

Common signs of dehydration include thirst, dry mouth, dark colored urine, fatigue, headache, dizziness, and decreased urination. More significant dehydration can cause confusion, rapid heartbeat, or other serious symptoms and may require medical attention.

Dehydration occurs when your body loses more fluid than you take in. Common causes include sweating from exercise or hot weather, vomiting, diarrhea, fever, and simply not drinking enough fluids.

Drinking fluids regularly throughout the day is one of the best ways to help prevent dehydration. During exercise, hot weather, or other situations that increase fluid loss, replacing electrolytes along with fluids can also be helpful.

Rehydration typically involves replacing the fluids your body has lost. Water may be sufficient for mild fluid loss, while an electrolyte drink will help replace both fluids and electrolytes when you've experienced significant sweating or other electrolyte losses.

LIVPUR Hydrate can be used to help replenish fluids and electrolytes lost through sweating and physical activity. Each serving provides electrolytes, amino acids, and glucose in a convenient drink mix.

Shipping + Return Policies

LIVPUR currently ships orders to all 50 states.

LIVPUR offers free standard shipping (3-6 business days) on orders over $50, including Subscribe + Save orders. Orders under $50 are subject to a standard shipping fee of $7.99. Additional shipping charges and transit times apply to orders shipping to Alaska and Hawaii. LIVPUR does not currently offer rush shipping.

LIVPUR processes orders M-F, typically within 24–48 hours once the order is placed. Standard shipping generally takes 3–7 business days after an order is shipped. Orders placed on weekends or U.S. holidays are processed on the next business day.

If your order has not yet been processed for shipping, LIVPUR will do its best to accommodate changes. Contact info@livpur.com as soon as possible after placing your order. Once an order has been processed or shipped, changes may no longer be possible.

Because LIVPUR products are consumable goods, physical product returns are not accepted. If you experience an issue with your order, contact info@livpur.com within 30 days of purchase and provide your order number or valid receipt. See LIVPUR's full Return Policy for additional information.

Subscriptions

LIVPUR’s Subscribe & Save program makes it easy to keep your favorite flavors on hand while saving 10% on every subscription order. Simply choose the flavors and delivery frequency that work best for you, and your order will be automatically delivered on your schedule. You can manage your subscription at any time, including changing your delivery frequency, updating flavors or quantities, skipping an order, or canceling your subscription, by logging into your LIVPUR Account.

Subscribe & Save customers receive 10% off every subscription order, with their discount automatically applied to each eligible recurring order.

Yes. You can manage your subscription through your LIVPUR Account, including changing your delivery schedule or skipping an upcoming order.

Yes. You can cancel your subscription at any time through your LIVPUR Account. We recommend making changes before your next scheduled order is processed.

Log in to your LIVPUR Account to view and manage your subscription. You can update your delivery schedule, skip an order, make changes to your subscription, or cancel.

LIVPUR’s Bundle & Save program makes it easy to stock up on your favorite flavors while saving up to 25%*. Build your own bundle by mixing and matching your favorite flavors. Savings are automatically applied based on the products and quantities you select, so the more you bundle, the more you save.

*Maximum savings of 25% based on purchase of a 3-pack subscription plan. Savings may vary for other plans.

General Inquiries

LIVPUR Hydrate is getting a fresh new look! We’re in the process of transitioning to updated packaging, so you may see our new look alongside our previous packaging during the transition.

No. The formula you know and love has not changed. You’re still getting the same LIVPUR Hydrate formula, ingredients, and great-tasting hydration.

As we’re transitioning to the new packaging, some flavors may move into the new packaging before others. As a result, you may receive a combination of old and new packaging in the same order. Rest assured, the product inside is the same.

LIVPUR is based in Bethlehem, PA.

The LIVPUR Customer Service team is happy to help with questions about your order, products, subscriptions, or anything else. You can reach us at info@livpur.com.

The LIVPUR Customer Service team is available Monday–Friday. Messages received on weekends and holidays will be answered on the next business day.

To help us assist you as quickly as possible, please include your name, order number (if applicable), and a brief description of your question or concern. Photos are helpful when reporting damaged or incorrect products.

Yes. Businesses interested in purchasing LIVPUR at wholesale can contact wholesale@livpur.com for information about wholesale opportunities and pricing.

We’re always looking for great people, brands, organizations, and opportunities to partner with. If you’re interested in collaborating with LIVPUR on content, events, sponsorships, or other marketing opportunities, reach out to us at marketing@livpur.com.

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